Subway® restaurants announced that Tracy Steinwand has been promoted to the role of Director of Global Operations. In her new role, Tracy will lead all aspects of Subway's global operations, including restaurant and field operations, and transforming the customer experience in restaurant.
"We are proud of the momentum we have seen in transforming the restaurant experience, and operational initiatives like the Fresh Forward design have been critical to that effort," said Suzanne Greco, President and CEO. "We are excited to promote Tracy as our Global Operations Director to continue to build on that success and to deliver new strategies that will redefine the restaurant environment across the globe."
In addition to this role, Tracy will continue to lead the Learning and Development team, responsible for creating a culture of continual, holistic learning for all members of the field. Prior to this, Tracy was a Director of Franchisee Services, leading the teams that directly supported franchisees, and she served as a Regional Director for Australia and New Zealand for eight years. Tracy began her career with Subway as a Field Consultant in Alberta, Canada in 1993.
"Subway is home for me; there's a special dedication and entrepreneurial spirit among our Franchisees and the Subway team. I'm excited to tap into that energy and apply it our collective efforts to support for our hardworking Franchisees," said Steinwand.
Subway® offers a fresh alternative to traditional fast food, serving 7 million made-to-order sandwiches a day. The world's largest restaurant chain serves nutritious and delicious subs, soups, and salads at more than 44,000 restaurants in 113 countries. Founded by then 17-year-old Fred DeLuca and family friend Dr. Peter Buck more than 52 years ago, Subway® is still a family-owned business today working with more than 21,000 dedicated franchisees in communities around the world.